 
• Use for on-site, phone-in, email and dial in support as well as training.
• Guaranteed 4 hour response.
• Supports the growth of in-house expertise by ‘topping up' access to technical information easily.
• Pre-paid support credits can be provided to managers to use as they will, delegating some control
for support to the business unit rather than an overloaded IT department.
• Always available without having to ‘hurry through' purchase orders in order to support a critical system.
• Pre-paid support credits do not expire at the end of 12 months if you have updated any iCOMP support
service before the anniversary date of your original support credit purchase.
• Easily budgeted – price known in advance and can be topped up at any time.
• Discounts available based on volume purchased.
|